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Articles > Nursing聽>聽What is a clinical director?

What is a clinical director?

Morganne Skinner

Written by聽Morganne Skinner

Raelene Brooks, Dean, College of Nursing

This article was reviewed by Raelene Brooks, Dean, College of Nursing.

A director's chair surrounded by clinical items such as a clipboard, pulls and a stethoscope to signify 'what is a clinical director'

Are you wondering, what is a clinical director? The short answer is that the role is a type of medical and health services manager. They lead clinical staff to best understand and learn clinical practice while also supporting the practice as a whole. They make decisions regarding patient care, staff and the organization as a whole. The long answer? Read on to explore more about their role, responsibilities and what it takes to become one.聽

What is a clinical director鈥檚 role?

Before we get into the responsibilities, it helps to know what other titles are sometimes used for this role. So, what is a clinical director called besides the obvious? You might hear them referred to as a:

  • Clinical leader
  • Medical supervisor
  • Clinical nursing director
  • Clinical operations manager
  • Director of clinical services

Depending on the facility and specialty, other terms may be used.

You might also hear the title 鈥渃linical lead,鈥� but this refers to a professional who is a healthcare team lead. It may be applied to roles like a charge nurse, manager or supervisor. A director, on the other hand, is the senior leader in the clinical team.

Regardless of the name, a clinical director is a professional healthcare leader who manages clinical staff, oversees care delivery and ensures the quality of patient care.

Clinical nursing directors play a vital role in healthcare. Their clinical backgrounds and leadership skills help them serve as liaisons between clinical staff and facility administration. They advocate for the proper policies, equipment and workforce necessary to comply with industry standards and regulations. Additionally, they ensure that clinical teams are supported, improving the workplace environment and patient care.

What is a clinical director鈥檚 workplace?

Clinical nursing directors often work in hospitals, doctor offices, long-term care facilities, mental and behavioral health centers, community health clinics and governmental offices.

Depending on where they work, their responsibilities may differ. Here are some examples:

  • Hospital: In a hospital, there may be multiple clinical nursing directors as there are many different departments and specialties. Strong communication and collaboration between hospital units is essential for coordinating quality patient care and ensuring patient safety.
  • Doctor鈥檚 office: These directors perform many of the same tasks as in other facilities, but their patient population is more often primary care rather than acute care. Thus, these leaders need clinical knowledge of primary care and management of chronic conditions.
  • Behavioral health: Key differences in clinical leadership at a behavioral health center include overseeing substance-use disorder programs, inpatient and outpatient treatment and therapy, and counseling services. They also manage specialized care teams, requiring knowledge of topics like addiction treatment, trauma-informed care and psychology.聽
  • Assisted living facility: The clinical nursing director in an assisted living facility must oversee the quality of care provided to all residents. They ensure the facility meets state and federal regulations, manage the facility鈥檚 medical budget and provide guidance and support to staff.
  • Community health clinic: In addition to their typical duties, the clinical nursing director may provide direction and leadership for primary care, public health and behavioral health. They also may be responsible for overseeing community programs, like diabetes education or maternal-child health home-visiting programs.聽

What is a clinical director responsible for?

Clinical nursing directors have a wide array of responsibilities, from managing teams to ensuring regulatory compliance. Depending on the facility and specialty, their exact day-to-day duties may vary. Generally, they create and review healthcare policies, manage operational and clinical budgets, supervise staff, and assist with clinical development and patient treatment plans.

In their role as leaders, they have an opportunity to enact policy and standard changes that promote quality patient care and protect clinical staff. For example, a clinical nursing director can create a facility policy for nurse-patient ratios in the intensive care unit, ensuring both safe patient care as well as appropriate patient loads for the nurses. This would also involve carrying out clinical research to provide evidence for the new policy, collaborating with other healthcare leaders and managing the budget.聽

Clinical operations

An important aspect of the clinical nursing director鈥檚 job is overseeing patient care and clinical operations. They might oversee multiple units or departments, where they are monitoring clinical services and patient treatment plans, ensuring care is delivered safely and efficiently. They may manage clinical workflows, such as a patient admission, and advocate for changes to ensure evidence-based practices are implemented.

The director is also responsible for collaborating and coordinating with nursing managers, supervisors and other department leaders to facilitate clinical services. For example, if one unit has reached capacity and has no open beds, the director may coordinate with another unit leader to create a temporary workflow for admitting patients or transferring patients to free up beds. They also monitor staff performance, conduct performance reviews, assess clinical outcomes and ensure the facility is using its resources efficiently.聽

Quality assurance聽

These directors must have an up-to-date working knowledge of healthcare regulatory requirements. For nurses who studied informatics, they may utilize technology and analyze data to assess patient outcomes and improve workflow efficiency. At times, they may implement new systems that enhance patient care and streamline processes or create spreadsheets that allow for easy tracking.

Skills, education and qualifications of clinical leaders

As you ask, what is a clinical director?, you probably wonder about the skills and qualifications it takes to become one. The obvious answer begins with leadership skills. Directors need to be able to lead multiple teams 鈥� nurses, administrators and additional support staff 鈥� while simultaneously managing patient care, resources and communication across teams.

Other skills include:

  • Management: They oversee departments and teams, managing staff training, development, recruitment and supervision.
  • Organization and planning: They plan and manage clinical operations, paying attention to details while keeping an eye on the big picture.
  • Communication: They navigate difficult conversations, advocating for the diverse needs of patients, staff and the facility. They need to be able to clearly convey information in a timely manner, maintain staff morale and resolve conflicts.
  • Problem-solving: As a senior leader, all eyes are on them to solve problems that inevitably arise in healthcare. From staff callouts to a power outage, they need to navigate complex situations while ensuring safe, quality patient care.

In addition, clinical nursing directors need a working knowledge of healthcare policies and procedures, quality assurance and control, clinical research and a strong clinical background. Remember, one of their main responsibilities is to ensure quality patient care 鈥� this requires understanding treatment plans and disease processes to ensure patients are properly cared for. Additionally, a few years of clinical and leadership experience are desired and preferred.聽

Education requirements

While it may not be required, many employers prefer a聽Bachelor of Science in Nursing (BSN) degree. After you鈥檝e become an RN, you鈥檒l want to start gaining nursing experience. In general, all nursing experience is valuable, but if you鈥檝e identified the kind of facility for which you want to become a clinical nursing director, then you may want to consider first working at that type of facility as a nurse. This can provide you with invaluable experience and insights. For example, if you think you want to become the clinical nursing director in a nursing home, you can start working there as an RN to gain clinical experience. If you want to be a clinical nursing director in a large hospital, you could start working as a bedside nurse to gain that type of experience.

Even though not required in all facilities or for all clinical director positions, a BSN provides advanced direct patient care training and education as well as skills in collaboration, problem-solving and communication.聽

Enhancing your career opportunities with a master鈥檚 degree in nursing provides additional tools in nursing leadership, advanced clinical practice, nursing management and administration.

What is a clinical director鈥檚 education path?聽

Now that you have the answer to 鈥淲hat is a clinical director?鈥� are you interested in becoming one? If so, consider exploring online nursing programs at 乐鱼体育. The following graduate programs are for those who hold a BSN and are seeking to further their education.

Have questions about which program is right for you? Ask an enrollment advisor for individualized support and advice.聽

Headshot of Morganne Skinner

ABOUT THE AUTHOR

Morganne Skinner, BSN, RN, is a fertility educator and writer. She began nursing in the surgical-trauma intensive care unit and earned a critical care nursing certification. She earned her Bachelor of Science in nursing from Liberty University in Virginia. She served as a Peace Corps volunteer in rural Zambia for two years, fueling her passion for women鈥檚 and public health. After returning to the U.S., she worked in rehabilitation, public health, and fertility. Morganne excels in health education through her writing and fertility work, contributing to fertility and textbook companies and nursing websites, and creating practice questions for the NCLEX.

Headshot of Raelene Brooks

ABOUT THE REVIEWER

Dr. Raelene Brooks, dean of the College of Nursing, has been a registered nurse for more than 25 years and practiced extensively in the areas of ICU, trauma and critical care. Her publications include a focus on nursing education, critical care and diversity, equity and inclusion. She is a leader in creating, guiding and launching innovative curriculum.

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This article has been vetted by 乐鱼体育's editorial advisory committee.聽
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